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Privacy and Data Protection Policy

The FNMT-RCM informs you about the Privacy and Data Protection Policy regarding the treatment and protection of personal data of users and clients that may be collected by the FNMT-RCM, guaranteeing compliance with current regulations on the matter of protection of personal data in accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD) and other related regulations in force.

The use of this website implies acceptance of this Privacy Policy, as well as the conditions included in the Legal Notice

Identity of the person responsible

  • Owner: National Mint and Stamp Factory-Royal Mint
  • NIF/CIF: Q2826004J
  • Address: Calle Jorge Juan 106, C.P. 28009, Madrid
  • Email: customer service info@fnmt.es
  • Website: https://www.fnmt.es/en

Purpose of personal data processing

When you connect to the FNMT-RCM website to send us an email or make a contract, you are providing personal information for which the FNMT-RCM is responsible for the processing. This information may include personal data such as your IP address, first and last name, physical address, email address, telephone number or other information. To provide this information, you are giving your consent for it to be treated as described in the Legal Notice and in this Privacy Policy. Consent for treatment will always be express.

The purpose of collecting this personal data is none other than to respond to your queries, process service contracts or purchase and sale of products. In addition, there are other purposes, such as guaranteeing compliance with the conditions included in the Legal Notice and the applicable regulations. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects to support and improve the services it offers.

Personal data may also be collected to analyze navigation. The FNMT-RCM collects other non-identifying data that is obtained through the use of cookies that are downloaded to your computer when you browse the website, whose characteristics and purpose are detailed in the Cookies Policy.

Finally, we inform you that your personal data may also be processed to manage social networks. The FNMT-RCM has a presence on social networks such as Facebook and LinkedIn. If you become a follower on the FNMT-RCM social networks, the processing of personal data will be recorded by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the appropriate social network. each case and that you have previously accepted

The FNMT-RCM will process your personal data in order to correctly manage your presence on the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of social networks allow.

In no case will the FNMT-RCM use the profiles of followers on social networks to send advertising individually.

For more information about the processing of personal data by the FNMT-RCM, you can consult the following link: Record of Processing Activities.

Security of personal data

To protect your personal data, the FNMT-RCM takes all reasonable precautions and follows industry best practices to prevent its loss, misuse, improper access, disclosure, alteration or destruction thereof.

The website is hosted on our own servers located at our headquarters. The security of your data is guaranteed, since they take all the necessary security measures for this.

In the processing of your personal data, the FNMT-RCM applies the following principles that comply with the regulatory requirements for data protection:

  • Principle of legality, loyalty and transparency: as the owner we will always require your express consent for the processing of your personal data, which may be for one or more specific purposes about which you will be previously informed with absolute transparency.
  • Principle of data minimization: as the owner I will request only the data strictly necessary for the purpose or fines for which they are requested.
  • Principle of limitation of the conservation period: The data will be kept for the time strictly necessary for the purpose or purposes of the processing. The FNMT-RCM will inform you of the corresponding conservation period according to the purpose.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that its security, confidentiality and integrity are guaranteed. The FNMT-RCM takes the necessary precautions to avoid unauthorized access or improper use of its users' data by third parties.

Cookies policy

The FNMT-RCM website uses cookies for its correct functioning. Cookies are files with information that are stored in your browser when you visit our website and in which they usually store the user's settings and preferences or the state of the browsing session.

On the Cookies Policy page you can consult all the information related to the policy of collection, purpose and treatment of cookies.

Legitimation for the processing of personal data

The legal basis for the processing of your data, as well as other additional information, can be consulted in our Record of Processing Activities by clicking here.

To contact the FNMT-RCM, make comments or contract the entity's services or products, you must accept this Privacy Policy.

Exercise of rights in relation to the protection of personal data

The FNMT-RCM informs you that regarding your personal data you have the right to:

  • Request access to stored data.
  • Request a rectification or cancellation.
  • Request the limitation of your treatment.
  • Oppose treatment.
  • Request the portability of your data.
  • Not to be subject to automated individual decisions.

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Owner, which means that any client, subscriber or collaborator who has provided their data at any time can contact the Owner and request information about the rights. data that you have stored and how you obtained them, request rectification of the same, request the portability of your personal data, oppose the processing, limit its use or request the cancellation of said data in the Owner's files.

To exercise your rights of access, rectification, cancellation, portability and opposition, you can access the following link: form on the exercise of rights over personal data.

When completing the form, please note the following:

  • In the "Recipient Organization" field select "Fabrica Nacional de Moneda y Timbre - Real Casa de la Moneda".
  • In the subject indicate Data Protection Officer.

To make inquiries about personal data protection, you can contact the Personal Data Protection Delegate of the FNMT-RCM.

Contact details of the Data Protection Officer:

  • Postal address: FNMT-RCM Data Protection Delegate, C/ Jorge Juan, 106. 28009. MADRID.
  • Email: mailto:dpd@fnmt.es

The Data Protection Officer does not address issues related to installation or other types of technical incidents related to CERES certificates. If you have any type of incident with your certificate that is not strictly about the exercise of rights in relation to your personal data, you must contact CERES support at the following link: https://www.sede.fnmt.gob.es/en/soporte-tecnico/atencion-a-usuarios

Conservation of personal data

The personal data that you provide to the FNMT-RCM will be kept according to its purpose, as established in current regulations or until you request its deletion, within the legally established limits.

Links of interest

  • Record of Personal Data Processing Activities of the FNMT-RCM (PDF - 924 KB)
  • ISO 27001 Information Security Management System Certificate: AENOR - IQNet

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